Service Request Message Placeholders
These are message placeholders related to service requests.
| Placeholder | Description |
|---|---|
| request_date | Service request date |
| request_type | Service request type (name) |
| request_type_id | Service request type (id |
| request_type_label | Service request type (label) |
| request_time_of_creation | Time when the service request was created. It is printed using
the time zone of the message (based on the selected Recipient). |