Add a Scenario Step

You must add at least one step to a message scenario in order for the message to be sent.

  1. Click Configuration.
  2. Click Message Scenarios under Subsystems and Integrations.
    The Message Scenarios screen opens.
  3. In the left panel, select the scenario to which you want to add a scenario step.
  4. Click the Add new button in the Scenario steps section of screen.
    The Add scenario step window opens.
  5. Refer to Configure a Scenario Step for information about configuring all the settings for a message scenario step.