You must add at least one step to a message scenario in
order for the message to be sent.
- Click Configuration.
- Click Message Scenarios under Subsystems and Integrations.
The Message Scenarios screen opens.
- In the left panel, select the scenario to which you want
to add a scenario step.
- Click the Add new button in the Scenario steps section of screen.
The Add scenario step window opens.
- Refer to Configure a Scenario Step for information
about configuring all the settings for a message scenario step.