Delete a Delivery Channel

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

You can delete delivery channels that your organization no longer uses.

  1. Click Configuration.
  2. Click Message Scenarios under Subsystems and Integrations.

    The Message Scenarios page opens.

  3. Click the Channels button in the upper right corner of the page.
    The Delivery Channels screen opens, and existing delivery channels appear in the left column.
  4. Select the delivery channel you want to delete.
    A dialog opens, asking you to confirm the deletion.
  5. Click OK in the Confirm dialog.
    The delivery channel no longer appears in the left column.