Inventory Glossary

This table provides the meaning of commonly used inventory terms:
Term Description
Inventory The term inventory describes equipment that is used – or in the language of inventory – consumed by activities. Inventory items can be located at the customer's home or business or carried in a resource's truck. Modems, faceplates, wire, cable, and electrical tape are all examples of inventory.

Inventory includes both serialized and non-serialized items. Serialized inventory consists of individual pieces with serial numbers that identify both the type of inventory and the manufacturer/distributor. Non-serialized inventory, such as faceplates, wire, and electrical type don't have serial numbers. This type of inventory is generic. One manufacturer's supply can be exchanged for another based on a model number. Non-serialized inventory is often accounted for in bulk by units of measure, such as feet, pounds, dozen, and so on. These items are usually carried in the resource's truck, although the amounts required for individual activities are recorded with serialized inventory on the Activity Details page and on the Inventory List in the resource's Oracle Field Service.

Inventory type Inventory type is used to identify the business logic linked with inventory of such type:
  • whether inventory of the type is serialized or non-serialized

  • whether inventory of the type can use additional model property

  • if inventory of the type is non-serialized then what Unit of measure is used to count them

You can change the inventory type after creating inventory. Further, you can change one inventory type to another any time.
Default inventory type For compatibility with the companies that don't need inventory type when a new inventory is created and if there are no "Inventory type" configured in the application, then:
  • New inventory is created without setting inventory type. (The id of the type is set to 0).

  • Inventory is serialized and its quantity is forced to be 1.

  • Model is empty.

  • Such inventory cannot be listed in required inventories, because there is no defined inventory type.