Add the Activity Type Required for the Parts Ordered Plug-In

You must add a new activity type ORD to capture the details of the orders placed using the Parts Ordered plug-in.

  1. Sign in to Oracle Field Service as an administrator.
  2. Click Configuration > Activity Types > Add New.
  3. Add the label as ORD.
  4. Select the Active check box.
  5. Add a name for the activity type in the English language and other required languages.
  6. Select Customer in the Group field.
  7. Enter 60 in the Default duration, minutes field.
  8. Select these features: Support of not-ordered activities, Allow non-scheduled, Support of inventory, Support of required inventory, and Allow to create from Incoming interface.
  9. Click Add.