1. Oracle Fusion Field Service Questions and Answers
  2. How do I work with multiple images in Oracle Field Service installed applications?

How do I work with multiple images in Oracle Field Service installed applications?

While working on activities, you take images and attach them. You can take either a single image or take multiple images and attach them to an activity. When you've to upload multiple images, you might upload them to a Fusion Attachment object or Oracle Cloud Object Storage, based on how your administrator has configured the fields.

Oracle Fusion Field Service can perform bi-directional communication with Fusion attachments, which means that Oracle Fusion Field Service users can not only to take photos and attach them to related Fusion work orders, but also view files attached to Service or Maintenance work orders inside Oracle Fusion Field Service activity and download them for further usage.

Apart from viewing file attachments from Fusion Service or Maintenance Cloud, you can preview photos and PDF files in Oracle Fusion Field Service and download files locally for further usage.

For more information, see the Configure Oracle Fusion Field Service to Capture Multiple Photos section in Administering Oracle Fusion Field Service guide.

Using Fusion Attachment Object, you can:

  • Take images during an activity and submit the page.
  • Upload images to the Service or Maintenance work order related to activity
  • Add images to the 'Attachments' section of the Fusion business object
  • View and download attachments (images or files) related to Service or Maintenance work orders inside Oracle Fusion Field Service activity
  • Preview images and PDF files in Oracle Fusion Field Service and download them locally.

Using Oracle Cloud Object Storage, you can:

  • Take images while working on an activity and submit the page.
  • Upload images to Oracle Cloud Object Storage.
  • Link images to business objects in your system using a work order number
Note:
  • Offline mode supports multiple attachments. Oracle Fusion Field Service stores the images in your mobile devices for up to 45 days and tries to push them to Fusion Attachments or Oracle Cloud Object Storage when connectivity is re-established.
  • Oracle Fusion Field Service compresses the images before uploading, in accordance with the parameters configured by your administrator.
  • Oracle Fusion Field Service supports all file types available in Fusion attachments. Photos taken directly in Oracle Fusion Field Service, are saved with a .jpg extension.