1. Oracle Fusion Field Service Questions and Answers
  2. How do I work with multiple images in Oracle Field Service installed applications?

How do I work with multiple images in Oracle Field Service installed applications?

While working on activities, you take images and attach them. You can take either a single image or take multiple images and attach them to an activity. When you've to upload multiple images, you might upload them to a Fusion Attachment object or Oracle Cloud Object Storage, based on how your administrator has configured the fields.

Oracle Fusion Field Service can perform bi-directional communication with Fusion attachments, which means that Oracle Fusion Field Service users can not only to take photos and attach them to related Fusion work orders, but also view files attached to Service or Maintenance work orders inside Oracle Fusion Field Service activity and download them for further usage.

Apart from viewing file attachments from Fusion Service or Maintenance Cloud, you can preview photos and PDF files in Oracle Fusion Field Service and download files locally for further usage.

Using Fusion Attachment Object, you can:

  • Take images during an activity and submit the page.
  • Upload images to the Service or Maintenance work order related to activity
  • Add images to the 'Attachments' section of the Fusion business object
  • View and download attachments (images or files) related to Service or Maintenance work orders inside Oracle Fusion Field Service activity
  • Preview images and PDF files in Oracle Fusion Field Service and download them locally.

Using Oracle Cloud Object Storage, you can:

  • Take images while working on an activity and submit the page.
  • Upload images to Oracle Cloud Object Storage.
  • Link images to business objects in your system using a work order number

Working Offline

Offline mode is fully supported for multiple attachments. Oracle Fusion Field Service stores the images in your mobile devices for up to 45 days and tries to push them to Fusion Attachments or Oracle Cloud Object Storage when connectivity is established.

Image Size

Oracle Fusion Field Service compresses the images before uploading, in accordance with the parameters configured by your administrator.

Supported file types

The application supports all file types available in Fusion attachments. In Oracle Fusion Field Service, you can still take photos, which will have a .jpg extension.