How do I configure the display page?

Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

You configure the Display page to change the way the user interface appears. While you may retain the default settings for most of these settings, you can change a few settings during implementation based on your business needs.

The Display visibility profile permission controls the access to the Display page. You must set this permission for each user type that manages the Display settings. If you don’t configure the permission or the visibility, the Display page isn't visible to the user. If you select ReadOnly, Display is placed into a view only mode. If you select Read/Write for this setting, the user can manage Display. To configure the display settings:
  1. Click Configuration.
  2. In the Displays section, click Display.
    The Display page appears.
  3. Complete these fields:
    Field Description
    General
    First day of the week The week that the working week begins.
    Time input The way time is entered in the application-whether it is chosen from a drop-down list with fixed increments or is entered manually.
    Allow application to be launched inside iframe Select this option to launch the application in an iFrame.
    Field Resource Landing Page The page that must be displayed to mobile workers, when they log in to the installed app.
    Sign-in Screen
    Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.
    Enable password reset on Login screen
    Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

    Displays the Can’t sign in link on the Login page, which helps users reset their passwords. Resetting the password is a global feature and is available only for users assigned to an Internal Login Policy. This isn't available for users assigned to LDAP, SAML, and OpenID Login Policies. Selecting this checkbox displays the Email for password reset field.
    Email for password reset
    Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

    The source from which you want to get the email address of the user, who wants to reset their password. This field includes custom properties that can be chosen as the source of the email address to which the recovery email is sent. The custom properties are displayed only if these conditions are satisfied:
    • Entity = User

    • Type = String

    • GUI = Text or Email

    Remember User Name on Login Screen or use Biometrics ID
    Important: This information only applies to Oracle Field Service environments. You can verify whether you've Oracle Field Service or Oracle Fusion Field Service, by signing in and checking on the About page.

    The control to display the Remember my username check box on the Login page. Selecting the Remember my username check box saves the user name and populates it automatically, when a user uses the same device and browser to log in to the application. This feature is available only for users who have the Internal and LDAP login policies, and not for users who have the SAML or OpenID Connect policies. If a user’s authentication fails, the user name isn't populated when the user logs in the next time.

    Users can save their fingerprint ID when they log in for the first time and then subsequently, log in using their fingerprint ID. However, the Enable Touch ID" (for iOS) and "Enable Fingerprint ID" (for Android) options have to be enabled on the device to use the fingerprint ID.

    Sign-in Screen Language The language used on the Sign-in page when accessing the application.
    Activity and Inventory
    Number of activities per page The number of activities or resources to appear on one page on the mobile device. Default value is 5.
    Number of equipment per page The number of equipment records to appear on one page on the mobile device. Default value is 10.
    Number of Future Days to View in My Route and Activity List The number of days to appear on the mobile device at a time. Default value is 14.
    Idle Time Minimum on the Manage screen The threshold under which idle time isn't displayed on the Time View.
    Color for Travel Time in Dispatch The color for travel time, if a visual of travel time is desired on the Time and List views.
    Company time zones
    Time zones The globally available times zones. Use the Edit icon to add the required timezones.
    Company language
    Languages The globally available languages. Use the Edit icon to add the required languages.
    Quota settings
    Major Capacity Usage (%) On the Quota grid, quota and minutes used display in brown once used = X% (major) of initial quota. Enter the percent of quota that indicates major capacity usage.

    Expected duration comprises [……] % of quota.

    Critical Capacity Usage (%) On the Quota grid, quota and minutes used display in bright red once used = X% (critical) of initial quota. Enter percent of quota that indicates critical capacity usage.

    Expected duration comprises [……] % of quota.

    Show Planning Whether a plan created in forecasting is available in the quota management page.
    Alert settings
    Activity hasn't been started x minutes before the end of Service Window The activity turns red and a Resource Tree warning appears based on the value set in this field. Enter the number of minutes preferred.
    Activity hasn't been completed x minutes before the end of SLA Window The activity turns red and a Resource Tree warning appears based on the value set in this field. Enter the number of minutes preferred.
    Route hasn't been started x minutes after the start time of resource work day A warning appears on the resource’s record within the Resource Tree. Enter the number of minutes.
    Activity hasn't been started x minutes after ETA A warning appears on the resource’s record within the Resource Tree. Enter the number of minutes.
    Resource Tree Visualization
    Show assistants Shows assistants on the Resource Tree.
    Show teams Shows teams on the Resource Tree.
    Show activity/teamwork counters Shows the count of activities or teamwork on the Resource Tree.
    Map
    Fade resources Whether a resource becomes transparent after geolocation data update.
    Fade resource time The number of minutes after geolocation data update after which a resource’s time becomes transparent.
    Hide resource time The number of minutes after geolocation data update after which a resource’s time is hidden.
    Activity History
    Monitored Activity Fields The list of activity fields to be monitored. You can add as many fields as needed. The volume of data in the fields, rather than the number of fields themselves, might influence application performance. If one of these fields (or properties) is changed, a record is inserted into a corresponding history table. Use the Edit icon to add the required activity fields.
    Monitored Inventory Fields The list of inventory fields to be monitored. You can add as many fields as needed. If one of these fields (or properties) is changed, a record is inserted into a corresponding history table. Use the Edit icon to add the required inventory fields.
    History User Type The user type to be used to build the identifiers of objects (activities, inventory, and service requests) that are to be logged into the history.
  4. Click Save.
    The settings are saved.