How can I use Signature field in Oracle Fusion Field Service?

To maintain signature functionality in Oracle Fusion Field Service, it is recommended to switch from using the signature file property to a signature form element instead. Currently, this is the supported approach for capturing signatures within Oracle Fusion Field Service. Keep in mind that form elements are limited to custom forms and are not compatible with standard out-of-the-box screens.

After you create a Form, you must add elements to it. Form elements are the fields in which a Mobile Worker can display and capture the required data.

1. Click Configuration > Forms & Plugins.
2. Click Add Form to create a new form. For more information, refer to the Create a Form topic in the Administering Oracle Fusion Field Service Guide.
3. Click the stack icon and click Modify content for the Form that you want to edit.
   The Visual Form Editor page appears and displays an accordion type panel with these options to help you add, edit, and search for elements.

   

4. From the available New Elements fields, select the Signature element type and drag it to the desired location on the form and then click Publish on the Visual Form Editor page. The Form elements are published. For more information, refer to How do I configure the Form elements?
   Note: It is not necessary to map these signature fields to a specific property. They will function as standard form fields.
5. Next, navigate to the Screen page and then open the Activity Details page to integrate the Form where you want the form to be displayed.
   
6. Add the newly created form with signature element to the Activity Details page.
7. In addition to the form itself, ensure you add a Form Submitted property or element to the screen. This will be used to display and track submitted forms.
   
8. This provides a centralized location to view all the forms that have been completed and signed.