How do I create an activity that requires multiple resources?

Teamwork and Crew Management in Oracle Field Service provides a flexible framework for organizing mobile workers to efficiently handle activities that require multiple skills or resources. As a dispatcher, you can define and assign inventory activities in two ways: temporary teamwork, where you assign resources to assist a team leader for specific activities, and linked activities, where you sequence activities and assign them to individual mobile workers based on their skill requirements.

For more permanent needs, you can configure work crews, made up of mobile workers with specific skill combinations, and assign activities to the entire crew rather than individual mobile workers. You can also configure work skills, custom activity properties, and resource types, to ensure that tasks are matched with the right resources. You can optimize resource utilization, track task progress, and ensure successful project completion by leveraging routing, activity management, and reporting capabilities.

For more information, see Teamwork and Crew Management section in Oracle Field Service Optimization Best Practices guide (Document ID 2925263.1) available on Oracle Support site.