How do I manage inventory, tools, and vehicles?

Managing inventory, tools, and vehicles in Oracle Field Service is critical for optimizing field operations and ensuring that mobile workers have the right resources for each activity. As a dispatcher, you can define and assign inventory to activities, ensuring that both regular and required items are configured according to the activity type. By automating inventory verification, you’ll receive notifications when mobile workers are missing essential resources.

Considering inventory availability, you can assign activities using Routing, and the application will automatically create inventory pickup activities when items are missing. Using Collaboration, you share and transfer tools and inventory between mobile workers in real time. Additionally, by integrating vehicles as resources within Teamwork you can manage inventory through vehicles and extend mobile workers’ skillsets based on vehicle capabilities.

For more information, see 'Manage inventory, tools, and vehicles' section in Oracle Field Service Optimization Best Practices guide (Document ID 2925263.1) available on Oracle Support site.