How do I add an organization unit or a bucket to define the resource tree structure?
You can add multiple Organization Units within a single Organization, but each one must be a child of the top-level Organization Unit in the Resource Tree. You can assign each Organization Unit to the appropriate Organization as needed. This structure helps maintain consistent management and reporting across your system. The required ‘Org Unit/Bucket’ field ensures that the resource hierarchy is organized correctly. You can use organization units to sort and organize the items in the resource tree. You can use buckets to hold the activities that aren't yet assigned to mobile workers. You must set up the resource tree using the organization, buckets, and child resources in a way that suits your business requirements.
Difference between resource, user, and child resource: A resource can be a mobile worker (a human being), a dispatcher, an administrator, a vehicle, or a tool. All resources are elements of the Resource tree. A user is a mobile worker or any other user that has access to Oracle Fusion Field Service. A child resource is a resource that is added to a bucket or an organization unit element of the resource tree. In the hierarchy of the resource tree, the bucket or the organization unit appears at a higher level than the child resource. A child resource can be a mobile worker (a human being), a vehicle, or a tool.
Organization units are typically used to group resources by location. Organization units cannot be route owners and you cannot assign activities to them. Buckets can have activities. However, dispatchers can assign activities to buckets manually and Routing can assign activities to buckets automatically. To add an organization unit or a bucket: