How do I add time to an activity?

If a resource can't complete an activity by the estimated end time, then they can add time to the activity. If necessary, you can add time to the activity on behalf of the resource. You can add time only to started activities.

  1. Sign in to Oracle Field Service as Dispatcher.
  2. Click the navigation menu and then click Dispatch Console.
  3. Select the resource for which you want to add time to an activity in the Resource Tree.
  4. From List or Time tab, locate the activity in Started status, for which you want to add time.
  5. Click Adjust time in the activity hint.
  6. On the Adjust time page, select the estimated time by when the resource can leave the activity site.
  7. Click OK.
    The application automatically recalculates the activities that follow according to these changes.