How do I configure the Oracle Fusion Field Service Maintenance Accelerator to enable debrief data synchronization with Maintenance Cloud?

To record debrief information from Oracle Fusion Field Service and push it to Maintenance Cloud using the Oracle Fusion Field Service - Maintenance Accelerator, use these steps:

1. Identify Target Properties – Determine the specific fields or properties in Maintenance Cloud where you need to store the debrief information.
2. Check Accelerator Mappings – Identify the corresponding Oracle Fusion Field Service properties that are linked to the target Maintenance Cloud fields. Then, populate these Oracle Fusion Field Service properties with the necessary debrief information, ensuring it adheres to the expected format.
   • If already mapped, identify which Oracle Fusion Field Service properties correspond to the target properties. Ensure that these Oracle Fusion Field Service properties are correctly populated with the required information in the expected format.
   • If not mapped:
     • Create new custom properties within OFS to hold the debrief data.
     • Map these newly created OFS properties to the desired target properties in the Maintenance Cloud using the accelerator's configuration.
     • Once mapped, proceed to populate the new OFS properties with the debrief information in the required format.
3. Data Syncing to Maintenance Cloud – Ensure the mappings are correctly configured so that information flows seamlessly from Oracle Fusion Field Service to Maintenance Cloud.
4. API & Integration Checks – Confirm that API calls and data flows align with the mapping configurations.
5. Validation & Troubleshooting – Test the process to verify data accuracy, adjusting if needed.

For more information, refer to the Oracle Maintenance Accelerator for Oracle Fusion Field Service Guide.