How do I adjust planned travel time for resources who either use public transport or walk between activities?

Oracle Fusion Field Service lets you check the impact of changes to statistical parameters by applying them on a Test environment before applying them to a Production environment. Let’s say you override travel and activity duration values using the Statistics APIs, or add an additional field under Activity travel stats fields, or increase the number of characters of the ZIP code to be considered. You can check the impact of these changes on a Test environment before applying them on a Production environment. However, for the overrides to take effect, you must run the stats agent on that environment. You can use the Apply Changes button on the Statistics page to apply the overrides and check the impact.

In a test environment, where sufficient data isn't available to calculate statistics meaningfully, you can apply the overrides and generate statistics before running routing.

  1. Click Configuration > Statistics.
  2. Change the values in the Duration parameters and Travel time parameters sections as required.
  3. Click Apply Changes.
  4. Choose one of these options:
    • Save configuration changes only: Select this option to save the changes. This option is disabled, if there are no changes to the configuration.
    • Apply Statistics API overrides and Recalculate Statistics: Select this option to apply the overrides that you've added using the following Statistics API methods manually:
      • Update activity duration statistics
      • Update activity travel statistics
      • Update airline distance based travel

      When you use this option in a test environment, it applies the statistical overrides and recalculates all statistical data based on:

      • Newly reported data from mobile workers.
      • Travel data received from location services, including pre-calculated point-to-point travel estimations for up to 60,000 travel keys.
      Note: When refreshing the environment, if the active travel key or activity duration key configuration is modified after the statistical data has been copied, selecting this option will delete the copied data. If no key configuration changes are made, this option will update the data without deleting the previously copied data, ensuring accuracy and consistency.

      This option is available only in test environments. In production environments, you can use the Apply Statistics API overrides only option to apply overrides for any keys, even if no prior activity exists, and immediately start using overridden values for new keys that have not been used before.

    • Save and apply configuration changes: Select this option to recalculate the travel duration statistics or the activity duration statistics (or both) depending on the fields you've modified. If you've modified the Activity duration stats fields or any field under Duration parameters, all activity durations are recalculated. Similarly, if you've modified the Activity travel stats fields, Resource travel stats fields or any field under Travel time parameters, all travel durations are recalculated. If you've modified the fields related to activity duration and travel duration, then both activity duration and travel durations are recalculated. If there are unsaved changes, the option reads as Save and apply configuration changes. In this case, all the change are first saved and then applied. If you've saved the changes, but haven't yet applied them, the option reads as Apply configuration changes. In addition, a message stating whether Activity duration, Travel duration, or both will be updated is displayed.
      Note: The functions of these options is the same on a Test environment. However, the description given below each option is different, because the daily recalculation of statistics doesn’t happen on Test environments. Therefore, the changes aren't applied automatically by the next day. You can use this feature to apply changes to statistics configurations manually on Test environments.
  5. Click Apply.
    A message displays indicating whether the changes were applied successfully or not. If you open the Statistics page after the changes are applied, a message shows the last operation and the timestamp of when changes were applied.