What is the recommended approach in Oracle Field Service to execute Set Property message steps against the original activity specifically when a started activity is subsequently suspended?

The recommended approach in Oracle Fusion Field Service to execute Set Property message steps against the original Activity ID (AID) when a started activity is subsequently Suspended involves the following steps:

1. Set Property on Activity Start
   • When the activity starts, configure a Set Property message steps triggered by the 'start' event.
   • Apply the property directly to the original activity, ensuring it remains associated.
2. Ensure Property Retention on Suspension
   • Since the original activity retains properties set at the start, subsequent Set Property message steps triggered by Suspend can interact with the same property.
   • This ensures workflows relying on suspension events function as expected.
3. Optional Cleanup or Modification
   • Depending on business needs, configure another Message step triggered by Complete or not-done to reset or remove the property.
   • This helps maintain data integrity and ensures the property is only active during necessary states.