Resource Calendar Requirements

Verify that your calendars are current and accurate. Routing uses this informationto determine whether a qualified resource is available to take an activity.

Note: Resources inherit calendars from parent objects such as buckets or organizations unless you override the settings at a lower level.

Tip: Put all of the resources that you want to use the same calendar in one bucket and assign the calendar to the bucket. The resources inherit the calendar settings from the bucket and you only have to configure the calendar only once.