1. Using Routing
  2. Restriction of Activities Routed Through Immediate Routing Plan

Restriction of Activities Routed Through Immediate Routing Plan

You can now restrict activities routed through a particular Immediate Routing plan. This is useful to avoid any confusion in mobile workers’ routes or in case if the you want to bulk route all the activities created in late hours through a nightly routing plan.

To restrict activities routing through a particular Immediate routing plan, enter values in the Start time and End time fields as needed and save the Immediate routing plan.

After Start time and/or End time fields are filled, no activities will be routed before Start time and after End time.

  • If both Start time and End time fields do not show any values in the Immediate routing plan by default, there are no restrictions; activities are routed through Immediate routing plan 24 x 7.

  • If onlyStart time field is populated, End time is considered to be equal to midnight (or time set by Overnight settings section in the Business rules screen).

  • If only End time field is populated, Start time is considered to be equal to midnight (or time set by Overnight settings section in the Business rules screen).

    Note: Scheduled Immediate routing plan routes those activities that were created after End time and before Start time and not routed during this period by another routing plan, after the Start time.