Configure Routing

The Routing functionality shows the savings achieved for the selected bucket as the result of Routing runs. This requires setting the average company parameters based on the existing statistics of the company business. In Oracle Field Service these parameters are called Baseline Settings.

To configure routing parameters:

  1. Click Baseline Settings to open the list of parameters that need to be configured.
  2. Set the following parameters:
    • Fully-loaded resource hourly cost: Cost of 1 hour of the resource’s work based on the resource's salary, benefits, training, overhead costs, equipment costs or depreciation in US dollars. When the Time savings view is selected, this setting is disabled as it has no influence on time savings

    • Cost per mile: Cost of one mile of the resource's travel in US dollars (or cost of one kilometer of the resource’s travel in your local currency). When the Time savings view is selected, this setting is disabled as it has no influence on time savings

    • Overtime increase: Resource's hourly cost increase in case of overtime in per cent

    • Average resource daily work time: Average time the resource spends on activities performance in a day in hours

    • Average resource daily travel time: Average time the resource spends on travel between activities in a day in hours

    • Average resource overtime: Average acceptable overtime per resource in hours

    • Travel speed: Average speed with which resources travel in miles per hour