Enable Collaboration Permissions

Users can access Collaboration only when the collaboration permissions are configured against each user type. Configuration includes enabling permissions to transfer the activities, inventory and image sharing via chat.

Only Administrator or your filed manager can enable collaboration permissions for you.
  1. Click Configuration > User Types.

    The User Types page opens.

  2. Under the General tab, select the appropriate Collaboration Permissions against each user type:
    Click To:
    Allow inventory move Via chat Share and transfer inventory
    Allow activity move Via chat Share activities
    Allow image sharing Via chat Share images through the chat window
  3. Click Save.

    The collaboration permissions are enabled.

    This tutorial shows how to set up a collaboration user in Oracle Field Service.