Get Driving Directions

View the direction assistance link and the location map when a mobile user reaches out to you.

The Get Driving Direction link invokes the map view based on your device as follows:

• Android users - The application invokes your native map application. You can select the appropriate application for the direction assistance.

• iPhone users - The application invokes the native apple map application for the direction assistance.

• Other devices - The application redirects to the Oracle map. You can get text based direction assistance to the location.

To obtain driving assistance:

1. Open the chat along with the location details received from a user.
   The chat window with location map opens.

   
   
   
2. Click Get Driving Direction.
   Map view appears based on your native map application and shows the travel distance and time details.
3. Click the distance option in the map view.
   A driving hint with directions to reach the location appears.