Call a User

Communicate with the resources in your address book through phone calls. Only the users within the same group can communicate with each other. The Call option is not available if the phone number is not configured for the user and the user is available only in the Mobility interface.

The phone number of a resource is configured on the Resource Info page.

1. Open the Collaboration window and click the new conversation icon .
2. Search for a user and select it, or select a user from your Address Book.
3. Click the options menu and then click Call.
   A confirmation message appears asking whether you want to proceed.
4. Click Yes to make the call.
   If you are a mobile user, the call is placed directly without any confirmation.