Capacity Cache

It is important that the process of new activities booking continues even when Oracle Field Service is temporarily unavailable. In such cases 'get_capacity' requests are processed by Oracle Field Service cache where the quota data is stored.

Note: Cache returns data starting from tomorrow to prevent overbooking for the current day.

Describes the process for processing requests by cache

If the Oracle Field Service cache cannot be accessed, an error is returned as follows:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> 
	<soapenv:Body> 
		<soapenv:Fault> 
			<faultcode>soapenv:Server</faultcode> 
			<faultstring>Internal Error</faultstring> 
			<faultactor>DISPATCHER</faultactor> 
		</soapenv:Fault> 
	</soapenv:Body> 
</soapenv:Envelope>

Otherwise standard SOAP FAULT errors may be returned.