Duration, Travel Time, and Capacity Category Calculation

A Capacity Management API request can be used to calculate and return some activity parameters. In addition, special request options are to be checked and all data necessary to calculate the values must be present in the request.

For example, capacity management may be used by the Statistics Agent to retrieve travel and duration statistics.

The following table describes presents the set of parameters, the values of which can be returned with the Capacity Management API to an external system.

Duration, Travel Time, and Capacity Category Calculation

Parameter	Description	Flag to check	Properties required for the response
Duration	Number of minutes required to perform an activity	calculate_duration	All properties defined in the Manage Application → Company Settings → Statistics Parameters → Activity duration stats fields
Travel time	Number of minutes required to travel to the activity location from the previous activity (from the start location)	calculate_travel_time	All properties defined in the Manage Application → Company Settings → Statistics Parameters -> Activity travel stats fields
Capacity categories	See capacity categories	calculate_work_skill	All properties used in all conditions defined in the Manage Application → Company Settings → Work Skill Conditions