Work with Smart Location

Oracle Field Service Smart Location populates the Map view with the resource’s location information.

Smart Location uses GPS information from the resource’s mobile device or from the device in the vehicle to gather location and route information to create the Map view.

Note: If your organization has enabled the Limit location gathering to installed Android or iOS applications setting on the Configuration > User Types General tab, then the locations are gathered only from the installed app. If the resource has logged in through Core Application on a browser, the location details are not gathered from that device.