Work with Smart Location
Oracle Field Service Smart Location populates the Map view with the resource’s location information.
Smart Location uses GPS information from the resource’s mobile device or from the device in the
vehicle to gather location and route information to create the Map view.
Note: If your
organization has enabled the Limit location gathering to installed Android or iOS
applications setting on the General tab, then the locations are gathered only from the installed app. If the
resource has logged in through Core Application on a browser, the location details are not
gathered from that device.