About Statistical and Administrative Reports
These reports display data based on statistics collected in the Oracle Fusion Field Service system. All statistical reports use the main database.
Time Calculations
Overtime and travel time are addressed differently when you are calculating times.
Oracle Fusion Field Service considers overtime to be any time outside the resource’s shift for that day. This does not influence overtime calculation. If the resource has a 10 hour day scheduled or has worked 35 hours earlier in the week, the application just looks at time within or outside the shift represented in that day’s working calendar.
Travel time represents total travel time from and to known locations. If an activity (such as lunch) has no known location, the application will not include that time in travel time. Similarly, time spent on activities (meetings or lunch) is not included in the routing report.