View the Travel Statistics Report

The Travel Statistics report provides you with historical information about travel to and from service locations.

To view the Travel Statistics report:

1. Click the navigation menu and select Dashboards.
2. Select Travel Statistics from the navigation pane to display the report.
3. In the Travel Statistics report, click View to display the drop-down menu, specify the following values and then click Apply.
   1. Start Key/End Key: Optionally, enter a start and end key. These are based on the activity keys set up for your configuration in the Statistics Parameters screen.
      To open this screen, click Configuration and select Statistics Parameters in the Subsystems And Integrations section.
   2. Find...in: Enter values to search for results for a particular location based on a To/From Activity Key or portion of a key that you enter here.
   3. Rows: Enter the number of rows you want to see at one time.
4. The Travel Statistics report provides you with historical information about travel to and from service locations:

   • Activity Key From/Activity Key To—Displays the Start and Finish indicators developed for your configuration under Statistics Parameters.

   • Avg—Indicates the average travel time in minutes.

   • Override—Displays the override value, if an override is added via an API.

   • Dev—Indicates the standard deviation from the travel time.

   • Count—Displays the quantity of averaged samples in the current category.

   • Level—Indicates whether statistics were gathered at the company, organization or individual resource level.

5. Click Print to print the report or Export to export the report as a .csv file.