Move to Go-Live Mode

Initially, your Production instance is in Configuration mode. You can move this instance to Go-Live mode (or you can Go Live) after you complete configuring and testing the instance for all your business requirements.

When you are ready to move your Production instance to Go-Live mode, just click Go Production to Live on the Available Environments page in the Service Console. When your Production instance is in Configuration mode, you can copy the configurations from any Test instance. However, when you move to Go-Live mode, you must update the configuration only through the user interface, APIs, or by exporting and importing the settings.

You cannot re-create a Production instance that is in Go-Live mode.