Move to Go-Live Mode
Initially, your Production environment is in Configuration mode. You can move this environment to Go-Live mode (or you can Go Live) after you complete configuring and testing the environment for all your business requirements.
When you're ready to move your Production environment to Go-Live mode, just click Go Production to Live on the Available Environments page in the Service Console. When your Production environment is in Configuration mode, you can copy the configurations from any Test environment. However, when you move to Go-Live mode, you must update the configuration only through the user interface, APIs, or by exporting and importing the settings.
You can't refresh a Production environment that's in Go-Live mode.