Use DKIM Validation for Emails

You can use DKIM (Domain Keys Identified Mail) to configure the email reply addresses with your own domains and subdomains, for the emails sent from Oracle Field Service. This helps in branding and personalizing your customer communications and reduces the risk of the emails being incorrectly marked as spam or blocked by recipients' email servers.

To enable DKIM, you must first register your domains and subdomains within Oracle Field Service. Emails sent on your behalf are signed with a digital signature, which can be verified by the receiving email server using the published DKIM key. This ensures that the content hasn't been tampered with and enables successful delivery to the intended recipient.

DKIM is an email authentication mechanism that ensures the integrity and legitimacy of emails. It helps recipients verify that the emails are legitimate emails sent by the domain's authorized mail servers (Oracle Field Service email infrastructure in our case) and haven't been altered in transit.