Configure Interaction

To provide more options to your customers on the Where is My Technician page:

1. Click Interaction and complete these fields:

   Field Name	Action or Description
   Enable Cancel	Select this check box to let your customers cancel the activity. Then, add the text for the confirmation page. Cancel is available for an activity that's in Pending status. Cancel is hidden as soon as the activity status changes to Started. For more information about how to use the feature for specific activity types, see the Enable the Cancel Feature for Specific Activity Types topic.
   Enable Chatbot	For more information, see the Enable Chatbot topic.

2. Click Save. Your settings are saved and the Where is My Technician theme is created.