Managing Backup Assignments
You can assign backups for the Assignee and Approver roles only when the primary user is a named user, not a team or group.
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Assignee: For basic tasks (not automated tasks)
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Approver: For both basic and automated tasks
Note:
Administrators cannot back up owner assignments on templates, schedules, and tasks.
To assign a backup for a task:
- Open the task for which you want to assign a backup.
- Select the Workflow tab and select both an Assignee and Backup user.
- Click Save and Close.