Review and Update Zengin Unidentified Receipts

After Zengin lockbox processing, use either the Edit Receipt page or the Manage Lockbox Transmission ADFdi worksheet to review and update unidentified receipts.

Edit Receipt Page

Use the Edit Receipt page to update a Zengin unidentified receipt with customer information. When you provide customer information for an unidentified receipt, this automatically creates an alternate mapping rule for the customer when you save the updated receipt.

To update an unidentified Zengin receipt with customer information:

1. Navigate to the Accounts Receivable work area.
2. Open the Tasks panel on the right and select Receipts > Manage Receipts.
3. In the Manage Receipts page, search for and select the receipt that you want.
4. In the Edit Receipt page, complete either of these steps:
   • Enter customer information for the receipt.
   • Click the Add Open Receivables button to open the Add Open Receivables window, then search for and apply an open receivable with customer information to the receipt.
5. Save your work.

   This automatically assigns an alternate payer name mapping rule to the customer added to or applied to the unidentified receipt.

Manage Lockbox Transmission ADFdi Worksheet

Use the worksheet to review unidentified receipts for an ORA_ZENGIN_LOCKBOX or ORA_ZENGIN_LOCKBOX_VAN lockbox process. You can either create identified receipts by providing customer information, or create records as unidentified receipts.

When you provide customer information for an unidentified receipt, this automatically creates an alternate mapping rule for the customer.

Note: Don't make edits to the attribute column values in the ADFdi worksheet. These values contain logic that identifies the records as Zengin payments.

To review and update unidentified receipts in a Zengin lockbox transmission using the worksheet:

1. Navigate to the Accounts Receivable work area.
2. Open the Tasks panel on the right and select Receipts > Manage Lockbox Transmission and download the worksheet.
3. Search for the first Zengin unidentified receipt that didn't find a matching alternate payer name mapping rule.
4. Scroll to the Customer Account Number and Customer Site columns for this record.
5. Update the receipt:
   • To create the receipt as identified, replace the alternate payer name in the Customer Account Number field, and if applicable the Customer Site field, with the valid customer account and site.
   • To keep the receipt as unidentified, remove the alternate payer name from the Customer Account Number field and leave it blank.
6. Repeat steps 3 to 5 for each unidentified receipt.
7. In the Lockbox Errors tab, click Upload or Submit and Post to resubmit the file.

   When you resubmit the completed worksheet, this automatically assigns alternate payer name mapping rules to the customers added to unidentified receipts.