Considerations for Clearing Residual Account Balances

Keep these tips and considerations in mind when deciding whether to clear residual account balances on fully expired contracts:

• When a contract has a status of Final adjusted, the contract is no longer eligible for further processing such as discarding, contract modification, or bill application.
  • The Validate Customer Contracts Data process rejects any revision lines received from the source for a final adjusted contract. The process displays the error lines in the Correct Contract Document Errors spreadsheet.
  • The Import Billing Data process rejects any billing lines received from the source for a final adjusted contract. The process displays the error lines in the log in the Import Billing Data process.
• You can view the accounting of the revenue adjustment journal in the View Accounting report, Contract Activity Detail report, and Revenue Contract Account Activities report.