Register External Users

Using external user registration, the Collections or Receivables department personnel can register external customer contact(s) and empower them to manage, pay, print and dispute their own transactions. You can register an external user using either Oracle Applications UI or REST API.

Register External Users Using Oracle Application UI

To register customer contacts as external users using application UI:

1. Sign in to Oracle Applications.

2. In the Setup and Maintenance work area, select these options:

   Offering: Financials

   Functional area: Bill Management

   Task: Manage Bill Management Registration

3. Click Register Users.

4. Search and select the customer contact.

   Note: You can only register existing contacts of a customer account. Also, you must ensure that the customer contact is saved with the role type as Contact to avoid duplication of customer contacts.

5. Click Register. Review the customer status. If the status is:

   Status	What you need to do
   Registering	Wait for a few minutes. If the customer contact gets successfully registered, the status changes to Registered. If not, it changes to Error.
   Error	Register your customer contact again.
   Registered	That's it! You have completed the registration process. The customer receives emails with the user-name, password, and link to access Bill Management.

Just in case you want to remove the customer, repeat the previous steps and click Unregister User. The status for that customer contact changes to Unregistered.

Register External Users Using REST API

Using user registration, the Collections or Receivables department personnel can register external customer contact(s) and empower them to manage, pay, print and dispute their own transactions. Use the billManagementUsers resource to manage the user registrations. You must register a user to Bill Management, search for user records (all accounts) of a particular customer, and search for customer records of a particular user.

Here are the steps to manage user registration using REST API:

1. Create Customer.

2. Create a new contact to the customer with a valid email address.

3. Register User in HCM Via HCM Service.

4. Provide users with Bill Management privilege using the HCM Provisioning Service.

5. Register a user in Bill Management using the BM User Registration Service.

6. Find all user records for the particular customer (all of its accounts/account's site).

7. Get a specific user record for the particular customer account.

The customer contacts that are already associated with a customer account or account's site can only be registered to Bill Management. To register a new external customer contact to Bill Management, you must first create the external customer contact as a contact for an account/account's site using either Collections or Receivables customer management flows.