Select Your Customer Account

You can only access your customer's accounts if the Customer Account Billing Inquiry role or a similar role is assigned to you.

To access your customer's accounts:

1. Sign in to Oracle Applications.

2. From the application dashboard, select Bill Management.

3. In the Select Account dialog box, enter the details of the customer account.

4. Click Search.

5. Select the customer and click OK.

Note: Your customers can just sign in to Bill Management using the link, user ID, and password given to them at the time of registration.

After you or the customer signs in, the steps for reviewing accounts, printing a transaction, and raising a dispute are the same for both of you.