What's a metric?

You can use metrics to measure and view the performance of your collections activities at various levels. It provides you industry standard formulas to measure and calculate these metrics' for collection performance.

You can use these metrics to score and assess your customers for their delinquent transactions.

Here are some of the things you can do using these metrics:

• understand the health of your outstanding receivables

• increase the efficiency of your collections organization

• expose potential problem areas where you can apply more collections resources

• change collections strategies based on the results