Considerations for Resolving Payment Validation Errors

When payments files are built from documents payable in Oracle Fusion Payments, the Build Payments program validates the payments, based on validations that were assigned during Payments setup.

When you submit a payment process request, you specify whether payments that fail validation are rejected or whether the Build Payments program stops the payment process for review. If review is required for payments that fail validation, you navigate to the Resolve Payment Validation Errors page, which displays the proposed payments and validation errors, as well as the documents payable that comprise each proposed payment. In the Resolve Payment Validation Errors page, you can perform the following actions to resolve payment validation errors:

  • Remove payments from the payment process request.

  • Remove documents payable from the payment process request.

  • Terminate the payment process request.

  • Change the setup of remittance bank accounts, third party payees, payment methods, or payment formats

Removing Payments from the Payment Process Request

You can resolve payment validation errors on the Resolve Payment Validation Errors page by removing one or more payments with validation errors from the payment process request. For example, you may decide to take this action when one or more payments exceeds a defined amount limit. Removing payments can lower the payments amount below the limit. When this action is taken, Payments removes the payment and associated documents payable from the payment process request. Payments then informs the source product that the documents payable in the payment aren't being paid. The source product then unlocks the documents payable and resets their status. This enables the documents payable to be corrected, if necessary, and selected in a new payment process request. After removing the applicable payments from the payment process request, you can then resume the payment process on the Resolve Payment Validation Errors page.

Removing Documents Payable from the Payment Process Request

You can resolve payment validation errors on the Resolve Payment Validation Errors page by removing one or more documents payable from a payment that's included in the payment process request. Payments removes them from the payment process request and informs the source product that the documents payable aren't being paid. The source product then unlocks the documents payable and resets their status. This makes the documents payable ready for correction, if necessary, and for selection in a new payment process request. After removing the applicable documents payable from a payment process request, you can then resume the payment process on the Resolve Payment Validation Errors page.

Terminating the Payment Process Request

You can resolve payment validation errors by terminating the entire payment process request. To terminate a payment process request, click the Terminate Payment Process button in the Resolve Payment Validation Errors page. Payments then informs the source product that none of the documents payable in the payment process request are being paid. The source product then unlocks the documents payable and resets their status. This makes the documents payable ready for correction, if necessary, and for selection in a new payment process request.

Changing the Setup of Remittance Bank Accounts, Third Party Payees, Payment Methods, or Payment Formats

You can resolve some payment validation errors by leaving the Resolve Payment Validation Errors page and changing the setup of remittance bank accounts, third party payees, payment methods, or payment formats to allow the payments to pass validation. When payments are revalidated, any setup changes you made are activated. After changing applicable setups, you can then return to the Resolve Payment Validation Errors page and remove applicable payments or documents payable from the payment process request, or ignore the validation errors and resume the payment process on the Resolve Payment Validation Errors page.

Note: You may choose to change setups to resolve payment validation errors; however, you can't change details of the documents payable or invoices, such as amounts or currencies, since those are locked during the payment process. To change details on the documents payable, you must remove the payment or document payable from the payment process request and then make changes in the Edit Invoice page.