Handling Funds Reservation Failure

Payments aren’t created if the funds reservation fails.

Funds reservation can fail due to the following reasons:

  • Budget-related failures:
    • Cash account has insufficient funds.
    • Budget period is in closed status.
  • Other reasons:
    • The account derived for funds reservation is inactive.
    • If the derived funds account combination is absent, the application attempts to create one. Often, the dynamically created account combination is invalid, or the user doesn’t have access to the account combination.

Payment Validation Failure

During processing of the payment process request (PPR), absence of reserved funds against the payments is considered a payment validation failure.

Based on the configuration you select during PPR submission, the following outcomes are possible:

  • The PPR continues to process the remaining successfully reserved payments.
  • The PPR stops for user review with the status Pending action to address payment validation errors.

If you enabled the option to review errors, you can take the following actions:

  • Remove the failed payments from the process and proceed with the remaining payments that have successfully reserved funds.
  • Review the reasons for the failure from the View Funds Status dialog box and take necessary action. Continue with the PPR processing without removing the impacted payments. The PPR reprocesses the impacted payments again and subjects them to funds reservation once again.