Create Receivables Credit Memos

You can use the Receivables Credit Memo REST API to create on-account credit memos in Receivables.

Here's how you do it:

  1. The billing system receives a request to credit a customer's account.
  2. The REST API receives the request and:
    • Processes the request
    • Responds to the non-Oracle application
    • Validates the information
  3. If the information is valid, a credit memo is created in Receivables and the details are sent back to the non-Oracle application.
  4. If the information is invalid, an error is sent back to the non-Oracle application.

This flow diagram shows you how a credit memo is created:

The following flowchart shows how Oracle Receivables Cloud interacts with an external system. The Oracle REST API receives a JSON request payload from the external billing system, processes the request and validates information, and returns a success or error message. Then, Oracle Receivables Cloud crates the credit memo.

Consider these examples on creating on-account credit memos: