View SAM Processing Errors

If there are any errors when you submit a request to create or update supplier records in Procurement or customer records in Receivables, you can view those errors.

  1. On the Home page, select U.S. Federal Financials and then click SAM Trading Partners.

  2. On Manage SAM Trading Partners, select the UEI record for which you want to view the errors. You can also use the Search field to search for the UEI and then select the UEI. UEI records will have "Error" in the Supplier Process Status field if there are supplier processing errors and Customer Process Status field if there are customer processing errors.

  3. From the More Actions menu, click View Errors.
    Note:

    The View Errors option will be enabled only if there are errors in creating or updating supplier records in Procurement or customer records in Receivables.

  4. On the SAM Process Errors drawer, you can view the details of the error because of which the supplier or customer records weren't created or updated. You can review the error code and the description of the error.