About this Guide

Welcome to Expenses Agent Detailed Adoption Guidance. This guide provides a structured framework for enabling, configuring, validating, and maintaining Expenses Agent across both new and existing environments.

It organizes the activities required to successfully adopt Expenses Agent into a logical sequence: foundational preconditions, functional configurations, security provisioning, technical index dependencies, advanced AI capabilities, and ongoing maintenance.

By following this guide, you will be able to:

  • Understand Expenses Agent capabilities: Learn the core architecture, including AI-powered document parsing, corporate card matching, and conversational expense processing.
  • Prepare the environment: Configure required profile options, business unit prerequisites, and user account dependencies before enabling Expenses Agent.
  • Configure features and security:
    • Complete applicable feature opt-ins and verify business unit readiness.
    • Configure user access using custom roles or updated abstract security roles.
    • Deploy required data infrastructure, including descriptive flexfields (DFFs) and search indexes.
  • Configure additional capabilities: Configure capabilities based on your organization's business requirements, including:
    • Automatic itemization and multi-attachment receipt processing.
    • Spend authorizations, expense locations, split allocations, and flexible accounting segments.
    • Daily, monthly, and yearly spending limits and cash advance application.
    • Corporate card notifications and real-time authorization feeds.
    • Progressive Web App (PWA) access for mobile users.
    • AI-powered email-based expense completion and natural language policy inquiries through AI Agent Studio.
  • Validate and maintain the deployment:
    • Perform pilot testing with a limited group of users and redirected notifications.
    • Validate end-to-end receipt ingestion and automated weekly expense submission.
    • Validate the additional capabilities enabled for your implementation.
    • Diagnose operational issues using troubleshooting workflows and maintenance checklists.