Configure Internal Supplier Handling

Control whether internal or intercompany suppliers participate in Payables Agent recognition.

Many organizations maintain internal suppliers for intercompany transactions. These suppliers can sometimes interfere with supplier prediction because invoice documents often contain buyer addresses that resemble internal supplier addresses.

Payables Agent supports two approaches:

  • Exclude internal suppliers.
  • Include selected internal suppliers.

Exclude internal suppliers when the organization processes only external supplier invoices through Payables Agent. Excluding internal suppliers improves supplier prediction accuracy, reduces supplier ambiguity, and minimizes incorrect supplier identification.

To exclude internal suppliers:

  1. Create or identify a supplier type for internal suppliers.
  2. Assign the supplier type to internal suppliers.
  3. Configure the supplier type in AP_EXCLUDE_IMAGE_VENDOR_TYPE.
  4. Save changes.

Validate the configuration by confirming that invoices from excluded supplier types aren’t considered during supplier prediction.

Include selected internal suppliers when the organization intentionally processes invoices from specific intercompany suppliers through Payables Agent. This approach enables selective use of Payables Agent for intercompany invoice processing without affecting recognition accuracy for external suppliers.

To include selected internal suppliers:

  1. Create a dedicated supplier type.

    Example: INTERNAL_INCLUDE

  2. Assign the supplier type to selected internal suppliers.
  3. Log a Service Request.
  4. Request activation of supplier recognition for the designated supplier type.

Validate the configuration by confirming that invoices from designated internal suppliers are successfully recognized.