Configure Supplier Recognition Enhancements

Improve supplier prediction accuracy and reduce supplier-related exceptions.

Supplier identification is one of the most important steps in invoice processing. Incorrect supplier prediction can lead to invoice routing issues, Business Unit derivation errors, matching failures, and increased manual review activities.

Payables Agent uses supplier information as part of its supplier prediction process. The following attributes contribute to supplier identification:

  • Supplier name
  • Street address
  • City
  • State
  • Country
  • Postal code
  • Email address
  • Phone number
  • Fax number
  • Website
  • Tax registration numbers

To improve recognition accuracy:

  • Ensure supplier names match invoice documents.
  • Ensure supplier addresses match invoice documents.
  • Minimize duplicate supplier site addresses.
  • Regularly review supplier master data quality.

Payables Agent can optionally use supplier logos as part of supplier prediction. This capability helps improve recognition accuracy when invoice layouts are complex or when supplier names appear inconsistently across documents.

To enable supplier logo recognition:

  1. Log a Service Request.
  2. Request activation of:
    • enableLogoSupplierPrediction
    • useALforSupplierLogo
  3. Validate supplier recognition after activation.

Supplier logo recognition can improve supplier prediction accuracy and reduce manual supplier corrections.