Conversational Invoice List Issues

Use this table to troubleshoot Conversational Invoice List access and action issues.

Issue	What to check	Corrective action
Invoice List canvas is empty	Check whether the user entered a natural-language invoice request and has access to the applicable Business Units.	Enter a request to populate the canvas. Grant the required Business Unit data access and process permission group policies when no authorized records are returned.
An invoice or exception action is unavailable	Check whether the user has Manage Payables Invoice List Activities access, whether the invoice is in a state that supports the action, and whether the action applies at invoice or individual-exception level.	Assign the required privilege, select an eligible invoice or exception, and perform anomaly overrides or hold releases individually from the applicable drawer tab.