How can I provide access to an AI Agent for all employees?

To enable access to an AI agent for all employees, create or edit a role that includes the required privileges to access that AI agent, and assign that role to a common employee job role.

  1. Go to the Security Console.
  2. To use a new custom role, create it. To use an existing custom role, search for the custom role and edit it.
    Note: Make sure that permission groups are enabled for the custom role.
  3. Go to the Function Security Policies page and select Add Function Security Policy.
  4. Add the Access Intelligent Agent Chat (HRC_ACCESS_AI_AGENT_CHAT_PRIV) privilege to the role and save it.
  5. Go to the Role Hierarchy page and open the Roles and Permission Groups tab.
  6. Add the FAI GenAI Agent Runtime Duty (ORA_DR_FAI_GENERATIVE_AI_AGENT_RUNTIME_DUTY) role.
  7. Save the custom role and assign this custom role to the appropriate job roles.

All employees who have been assigned the job role can now access the AI agent.