4Schedule Content Intelligence Synchronization Process

You must schedule the Content Intelligence SharePoint Connector job to run at regular intervals so that the latest data is available for use in AI agents.

When you run this job:

  • For SharePoint connectors: This job copies the files from SharePoint into articles as attachments.
  • For WebCrawl connectors: This job crawls the web site and adds the web pages to the search index.
Note: You don't need to run this job for your custom content source connectors.

To run this job:

  1. Log in as an administrator.
  2. Go to Tools > Scheduled Processes.
  3. Click Schedule New Process.
  4. In the Schedule New Process dialog box, select Job as the process type.
  5. In the Name field, type "Content Intelligence SharePoint Connector Job" and press Enter.
  6. Click OK.
  7. Click Process Options, choose the options you want, and click OK to return to the Process Details page.
  8. Click Advanced and for Run select Using a schedule.
  9. Set the following frequency:
    • Frequency: Daily
    • Days Between Runs: 1
    • Start Date
    • End Date
  10. Click Submit.
Note: This job can take a lot of time to complete depending on the number of files in SharePoint or the number of pages in a WebCrawl.