Verify the Synchronized Content in Knowledge Authoring

Before you verify the synchronized content in the Authoring UI:

  • Ensure that the Content Intelligence Ingestion Job has completed. This job can take a lot of time to complete depending on the number of files in SharePoint or the number of pages in a WebCrawl.
  • Ensure that your administrator has provided you access to Authoring.

To verify the content using Authoring UI:

  1. Create the URL for the Authoring UI for the connector you want to verify. Here’s the URL syntax:
    https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=<connector_code>
    Where <connector_code> is the:
    • Connector code for Sharepoint and WebCrawl
    • Reference key for custom content

    For example, John can use the following URLs for the connectors he created:

    • For the SharePoint connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=VISION_SHAREPOINT_CONNECTOR
    • For the WebCrawl connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=VISION_WEB_CONNECTOR
    • For the custom content type connector:
      https://<fusion_instance>/fscmUI/redwood/knowledgeauthoring/main?contentType=CUSTOMER_APPRECIATION_EVENTS
  2. Open the required URL in a web browser.
  3. Verify the content:
Note: The articles created by the Content Intelligence Ingestion Job are in Live status. Articles in Live status are available to your AI agents. If an article should not be available to your AI agents, you must unpublish the article in the Authoring UI.