How do I send notifications when a user is added to a case?

If you want to send a notification when a user is added to a case, you can use this sample code.

Sample code:

try {
     
    println("Preparing data to send notification.");
     
    def map = new HashMap();
 
    // Specify default MessageText
    def messageText = "You are included in the team for Case: " + CaseNumber;
 
    // Specifying the recipient
    def recipientPartyId = PartyId;
 
    // Resolving Parent child object relation
    def objectCode='CaseVO';
    Long objectId = CaseId;
 
    // Specify one or more channels
    map.put("Channels",["ORA_SVC_BELL"]);
 
    map.put("MessageText", messageText);
     
    // The following can be used to pass a Long PartyId
    map.put("RecipientPartyId", recipientPartyId);
    map.put("ObjectCode", objectCode);
    map.put("ObjectId", objectId);
 
    if (recipientPartyId) {
        // Call to send notification
        println("Sending notification...");
        adf.util.sendNotification(adf, map);
        println("Notification sent to user id: " + recipientPartyId);
    } else {
        println("No recipient. Notification will not be sent.");
    }
} catch (e) {
    // Log the failure in groovy logging. Logs can be viewed in 'RuntimeMessages'.
    println("Failure to trigger notification from Groovy Script " + e.getMessage());
}