1. Engagement Cloud Chat REST APIREST API for Chat in Oracle Fusion Service
  2. Change History

Change History

Review what's new in this document.

January 2025

The following table lists changes introduced in this version of the document:

Change Type Description
Get Started section Updates to topics The topics in this section have been revised and improved to increase usability.

October 2024

The following table lists changes introduced in this version of the document:

Change Type Description
Chat Authenticate Addition of few attributes Added chatSource and chatDirection attributes.

July 2024

The following table lists changes introduced in this version of the document:

Change Type Description
Chat Authenticate Addition and deletion of few attributes Added applicationClassification, allowAgentAttachments and escalationLevel attributes and deleted mediaList attribute.