Configure Amazon Connect Streams API Dependency

The Amazon Connect Streams API (Streams) enables you to integrate your existing web applications with Amazon Connect.

Use Streams to embed the Contact Control Panel (CCP) and Customer Profiles app UI into your page. It also enables you to handle agent and contact state events directly through an object oriented event driven UI. You can use the built in UI or build your own from scratch.

To configure Streams, see the Amazon set up documentation.