1. Administering Knowledge Management
  2. Access Prebuilt Dashboards

Access Prebuilt Dashboards

The prebuilt dashboards are available in the Catalog folder.

To access dashboards:

  1. In the Setup and Maintenance work area, go to Tools, Reports and Analysis and then click Browse Catalog.

    The Catalog page opens.

  2. From the Folders hierarchy, expand Shared Folders, Service, Embedded Content, Knowledge Analyst, Dashboards and then select a dashboard.

  3. Select the filters for the report where appropriate. For example, to open the Knowledge Question Analysis dashboard you must select the Department filter.

  4. Click Open.